Refund Policy
1. General Provisions and Terms of Use
This Refund Policy is an integral part of the Terms of Service of YOUTIKINS (hereinafter referred to as the “Provider”). The Provider delivers services via the web resource youtikins.com on an “as is” and “as available” basis. While we make every reasonable effort to ensure that our services match the descriptions provided in our catalog, the actual delivery may vary due to constant updates to the algorithms of third-party social media platforms.
The User acknowledges that the price and availability of services may change 24/7 without prior notice. The Provider does not guarantee uninterrupted operation of the Website and shall not be held liable for the loss of any information or temporary inability to access the Service.
2. Non-Refundable Cases
No refunds shall be issued in the following circumstances:
The Provider is released from any refund obligations if the failure to meet terms is caused by circumstances beyond its operational control, including but not limited to:
In the event that the Provider acknowledges an inability to deliver a service due to its own direct fault, funds will be returned to the Customer’s internal balance within their Website account. Refunds to the balance are processed within 7 (seven) business days from the date the application is approved by the Administration.
This Refund Policy is an integral part of the Terms of Service of YOUTIKINS (hereinafter referred to as the “Provider”). The Provider delivers services via the web resource youtikins.com on an “as is” and “as available” basis. While we make every reasonable effort to ensure that our services match the descriptions provided in our catalog, the actual delivery may vary due to constant updates to the algorithms of third-party social media platforms.
The User acknowledges that the price and availability of services may change 24/7 without prior notice. The Provider does not guarantee uninterrupted operation of the Website and shall not be held liable for the loss of any information or temporary inability to access the Service.
2. Non-Refundable Cases
No refunds shall be issued in the following circumstances:
- Third-Party and Social Media Actions: The Provider is not responsible for any subsequent removal, "drops," or deletions of completed work (such as likes, followers, views, etc.) by social networks or other third parties. In such cases, the service is deemed fully executed and is not eligible for compensation or a refund.
- Promotion Risks: The Customer assumes full responsibility for any consequences of social media promotion, including potential shadowbans, account restrictions, or permanent suspensions. Any damage to the Customer’s business or personal data shall not constitute grounds for a refund.
- Customer Errors: If an order cannot be fulfilled due to an incorrect or broken link, a private profile, the target page being blocked, or the Customer’s content violating social media community guidelines. If an incorrect link is provided, the order is automatically marked as completed in full.
- Concurrent Promotion: When multiple promotion or advertising services are used simultaneously for the same account or post. In such instances, no claims regarding the quality or volume of the completed work will be accepted.
- Account Security: The Provider is not liable for any loss of access to the Customer’s account resulting from email hacks or the disclosure of passwords to third parties.
- Activity by Minors: Legal guardians are solely responsible for any transactions made by individuals who have not reached the age of majority.
The Provider is released from any refund obligations if the failure to meet terms is caused by circumstances beyond its operational control, including but not limited to:
- Changes in the algorithms or software of social media platforms;
- Global internet outages or local power failures;
- Governmental actions, natural disasters (fire, flood, earthquake), strikes, and civil unrest.
In the event that the Provider acknowledges an inability to deliver a service due to its own direct fault, funds will be returned to the Customer’s internal balance within their Website account. Refunds to the balance are processed within 7 (seven) business days from the date the application is approved by the Administration.
- The Provider reserves the right to issue a refund to the original account or payment method used for the purchase, subject to technical feasibility and Administrative approval. All refund inquiries must be submitted exclusively to the following email address: support@youtikins.com. The standard review period for a refund request is up to 10 business days.